Joshua D. Brink

SUMMARY
I am seeking gainful full time employment in the IT/IS and/or Customer Service Field. I feel that my knowledge and experience would be beneficial to your company and would like to be considered for a position befitting my qualifications.

WORK HISTORY

October 2004 -Current
Comcast HSI Tech Support, Convergys
41 Villiage Square, Hazelwood MO, 63042 (314) 506-8400
Supervisor: Debbie Viser

• Installation of HSI hardware
• Installation of HSI software
• Service Level Support for floor agents
• Configuring Windows and Mac computers for DSL
• Configuring Windows and Mac computers for e-mail
• Basic intranet networking

July 2003 - October 2004
SBC DSL Tech Support, Convergys
41 Villiage Square, Hazelwood MO, 63042 (314) 506-8400
Supervisor: Mark Laramore

• Installation of DSL hardware
• Installation of DSL software
• Configuring Windows and Mac computers for DSL
• Configuring Windows and Mac computers for e-mail
• Basic intranet networking

April 2000 -January 2003
Armed Security Enforcement Officer, St. Louis Connect Care
5535 Delmar Blvd., St. Louis MO, 63112 (314) 879-6387
Supervisor: Denis Keys (314) 535-1022li

• Access control
• Safety and security patrol
• Employee escorts
• Patient restraints

January 1998 -April 2000
Security Enforcement Officer, Lambert - St. Louis Int'l Airport
4610 Lindbergh Blvd., St. Louis, MO 63145 (314) 731-2412
Supervisor: Gary Thurman (314) 868-7921

• Access control
• Safety and security patrol

November 1996 -July 1997
Auto Worker, Chrysler Corp.
1050 Dodge Dr., Fenton, MO 63026 (314) 343-2424
Supervisor: Mark Rogers

• Assembly of various automotive parts on the Dodge Ram truck

October 1995 -March 1997
Armed Security Enforcement Officer/Supervisor, Unit Security
11188 Old St. Charles Rd., St. Ann, MO 63074 (314) 770-1001
Supervisor: Capt. Terry Wellmaker

• Access control
• Safety and security patrol
• Scheduling
• Post inspections of 50+ employees at 17 job sites

May 1994 -October 1995
Security Enforcement Officer, Blue Cross/Blue Shield
1787 Chestnut St. Louis, MO 63102 (314) 926-4655
Supervisor: Artis Larry

• Access control
• Safety and security patrol
• Employee escorts

November 1993 -July 1994
Security Enforcement Officer, Spiegal Properties
322 Northland Office Bldg., Jennings, MO 63136 (314) 385-0336
Supervisor: Barbara Morton

• Access control
• Safety and security patrol
• Employee escorts

June 1993 -December 1993
Security Enforcement Officer, Illinois - Missouri (IL-MO) Security
5610 West Main St., Belleville, IL 62226 (618) 235-8200
Supervisor: Don Clymer

• Access control
• Safety and security patrol
• Loss prevention
• Employee escorts
• Event security

CERTIFICATIONS

• I-NET +
• JAVA SCRIPT
• HTML

EDUCATION
June 2001-Sept 2001 Executrain

• Trained in Internet and Web Development

June 1991 -Jan 1993 (Returned Aug. 2004) South West Illinois College (BAC) - Belleville, IL
45 Earned credit hours
Current 4.0 GPA
-Majors

• Architecture
• Auto CAD
• Web Developement (2004-2005)

May 1990 Freeburg Community High School - Freeburg, IL - Diploma
-Majors

• Architecture
• Auto Mechanics